Chief Customer Officer 2018 returns to London, 9 October. The forum has established itself as the perfect platform for Chief Customer Officers & senior CX leaders to come together to collaborate, learn & share practical "how to" strategies to benefit their
Chief Customer Officer Europe Highlights will Include:
- In-depth practical case studies from leading Chief Customer Officers on building
customer centric organisations across several industries - Defining the role of the Chief Customer Officer and customer-centric leadership within your
organisation - Interactive experiences including breakaway discussion pods covering topics from B2B Customer Experience, Organisational Structure, Customer Data & Metrics, 21st Century Customers, Storytelling & Customer Insights and Seamless CX
- Peer-to-peer networking with Chief Customer Officers and CX/CS professionals. From diverse industries including, Telegraph Media Group, Virgin Trains, Sky PLC, Close Brothers Group PLC and Hilton